About Our Business | Funki Buys

📄 About Funki Buys

Welcome to Funki Buys – your go-to hub for bold, offbeat fashion with a retro twist. We're a small, independent online store on a mission to make alternative style accessible, authentic, and fun. Our focus? Quality finds, honest service, and a smooth shopping experience from start to finish.

🛍️ Who We Are

Funki Buys is a fresh addition to the alt-fashion scene, backed by an established domain and driven by a tight-knit team who genuinely care. We specialize in curating alternative, punk, and vintage-inspired pieces from reliable global suppliers.

Our goal is simple: to deliver unique fashion with transparency, care, and respect for our customers.

🚚 How Orders Are Fulfilled

We use a dropshipping model, which means many items are shipped straight from our trusted international partners in the USA, Asia, and Europe.

This model lets us offer a broader range of products while minimizing overproduction and waste. All customer service is handled directly by our team, so you always deal with us—not a third party.

🌍 Shipping Information

We ship worldwide (excluding the United States).
Processing Time: 8–10 business days
Estimated Delivery: 4–6 weeks from the order date
Tracking: Always included
Customs & Duties: Buyer is responsible
Multiple Packages: Some orders may arrive separately

📦 View our Shipping Policy

💸 Returns & Refunds

Customer satisfaction is important to us. If your item arrives damaged, faulty, or defective you may be eligible for a return or exchange under our return policy.

Please Note:

No returns for change of mind, incorrect size, or buyer’s remorse
Non-returnable items include: bodysuits, underwear, earrings (for hygiene reasons)

To start a return:

Your order number
A brief description of the issue
Clear photos showing the damage, defect, or incorrect item
Images of the original packaging and tags (if available)

We'll respond within 1–2 business days. If approved, refunds are processed within 5–10 business days.

🔁 Read our Refund Policy

⚖️ Consumer Rights & Compliance

We operate in full compliance with global consumer laws. If you're in the EU or Australia, your local consumer rights and protections (including any right-to-return policies) will be respected accordingly.

🕒 Customer Support Hours

Monday to Friday: 9:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed

Contacted us outside of business hours? Please allow up to 48 hours for a reply.

📞 Contact Us

Email: sales@funkibuys.com
Phone: +1 302 206 3556
Mailing Address: 1217 Old Coochs Bridge Road, Suite 246468, Newark, DE 19713, United States
Contact Form

✅ Trust & Transparency

Secure SSL checkout
Clear, accessible policy links
Independent reviews via Judge.me
Visible contact information
Active social media presence

📃 Legal & Business Information

Funki Buys is our official business trading name
Our mailing address is provided for administrative and contact purposes only and does not serve as a physical storefront or warehouse.
All products are fulfilled by trusted international partners, with fulfillment locations based on product availability and customer destination.
Business Registration: EIN: 98-1634795
Our store is hosted on Shopify, and we adhere to GDPR and international eCommerce standards.

📍 Domain Ownership & Geo Location Access

Our domain (funkibuys.com) is registered under our legal business entity and our ICANN registration details match the business information shown on this site.
We sell internationally; however, some visitors may be restricted from checking out or viewing certain products based on their geographic location and local market availability.