Funki Buys

Free Shipping on All Funki Buys Orders!



FAQ

  • What payment methods do you accept?
  • Can I place an order without creating an account?
  • How much is shipping?
  • What countries do you ship to?
  • Can I track my order?
  • When will I be notified?
  • When will my order be sent out?
  • When will my order arrive?
  • Where is my order confirmation?
  • Why has my order been canceled?
  • How do I cancel my order?
  • Can I alter my order?
  • Can I return an item?
  • My order has arrived, but it’s damaged or faulty. What can I do?
  • Can I exchange an item?

Payment

What payment methods do you accept?

We accept the following credit cards: MasterCard, Visa, American Express and Discover. We also accept payment by PayPal, Apple Pay or Google Pay. If you decide to use any of these methods, you’ll be taken to either their websites, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.

Ordering and delivery

Can I place an order without creating an account?

Sure. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit our account registration page and follow the instructions on-screen. Create Your Account Here.

How much is shipping?

We provide free shipping on all Funki Buys store orders, both domestic and international.

For printed products we offer standard shipping for all orders delivered within the US and flat rate shipping for all international orders. Please refer to our Shipping Policy. for flat rate shipping details.

What countries do you ship to?

We ship to most regions worldwide. Contact us if you need clarification for your area? 

Can I track my order?

Yes, you can! We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online. 

You can check these details from our Track Your Order Page. Track Your Order Here.

 

When will I be notified?

You will receive an order confirmation email when you place an order with us.

This will include your order number and our contact information should you have any queries.

Or, you can contact us via our contact form or at sales@funkibuys.com.

You will receive a shipping confirmation email once your order has shipped.

This will include tracking information so you can monitor the progress of your delivery.

For orders with 1-2 weeks delivery, you will be notified after 3-5 days.

For orders with 4-6 weeks delivery, you will be notified after 8-10days.

 

For US Printed Orders with 3-5 business day delivery you will be notified after 2-3 days

For International Printed Orders with 4-7 week delivery you will be notified after 8-10 days.

 

When will my order be sent out?

For Funki Buys Orders

Order processing time for US is 3-5 days. Your order will be sent out after this. Delivery will be between 1-2 weeks.

Order processing time for US is 8-10 days. Your order will be sent out after this. Delivery will be between 4-6 weeks.

Order processing time for International is 8-10 days. Your order will be sent out after this. Delivery will be between 4-7 weeks.

Please check the product description for shipping times. or refer to our Shipping Policy.for flat rate shipping details.

 

For Printed Products

Order processing time for US is 2-3 days your order will be sent out after this. Delivery will be between 2-5 Days thereafter.

Order processing time for International is 8-10 days your order will be sent out after this. Delivery will be between 4-7 weeks.

Please check the product description for shipping times or refer to our Shipping Policy. for flat rate shipping details.

 

When will my order arrive?

Orders within the U.S. will be delivered within 1-2 weeks or 4-6 weeks, depending on the product. Delivery times are specified in each products description section. Orders for countries outside of the U.S. may take up to 2-7 weeks, depending on the shipping method. Feel free to contact us to check the expected delivery time for specific countries using our contact us page here. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status for you.

Printed product orders within the US, delivery time will be between 3-5 business days and for international orders delivery will be between 4-7 weeks.

Where is my order confirmation?

Your order confirmation is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at sales@funkibuys.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

Why has my order been canceled?

We typically only cancel orders if there’s a problem with stock, or if you’ve asked us to cancel. Please accept our apologies if your order is canceled because of a problem at our end. We’ll always offer an alternative product and process your refund in full, as quickly as possible.

How do I cancel my order?

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via sales@funkibuys.com, we may be able to cancel your order before it’s processed. If not, we’ll dispatch your order and then you can return it to us if you wish upon receiving it.

Can I alter my order?

Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.

Returns

Can I return an item?

Funki Buys has a no refund, no exchange policy. Thank you for your understanding.

For more information, please refer to our Refund Policy.

Should your item be faulty or arrive in a defective or damaged state please contact us at sales@funkibuys.com within 7 Days and include pictures showing the issue and we will assist your further.

 

My order has arrived, but it’s damaged or faulty. What can I do?

In the rare event that your order arrives defective or flawed, please take photos of the product in question and email our customer service team via sales@funkibuys.com with the details. We’ll respond within 48 hours. 

Can I exchange an item?

Unfortunately, no, you cannot exchange an item. Funki Buys has a no refund, no exchange policy. For more information, please refer to our Refund Policy.