We accept the following credit cards: MasterCard, Visa, American Express and Discover. We also accept payment by PayPal, Shop Pay, Apple Pay or Google Pay. If you decide to use any of these methods, you’ll be taken to either their websites, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.
FAQ
- What payment methods do you accept?
- Can I place an order without creating an account?
- What countries do you ship to?
- How much is shipping?
- Where is my order confirmation?
- When will I be notified?
- When will my order be sent out?
- When will my order arrive?
- Can I alter my order?
- How do I cancel my order?
- Why has my order been canceled?
- Can I track my order?
- Can I return an item?
- Can I exchange an item?
- My order has arrived, but it’s damaged or faulty. What can I do?
- Where is my refund?
- When will I be notified?
- When will my order be sent out?
Payment
- What payment methods do you accept?
What payment methods do you accept?
Ordering and delivery
- Can I place an order without creating an account?
- What countries do you ship to?
- How much is shipping?
- Where is my order confirmation?
- When will I be notified?
- When will my order be sent out?
- When will my order arrive?
- Can I alter my order?
- How do I cancel my order?
- Why has my order been canceled?
- Can I track my order?
Can I place an order without creating an account?
Sure, yes you can place an order as a guest with no obligation to create an account. However, we do recommend that you create an account, if you’d like to check your order history and have your shopping basket, wish list items and payment details saved for next time. It’s quick and easy to create an account. Just visit our account registration page and follow the instructions on-screen. "Create Your Account Here."
What countries do you ship to?
We ship to most regions worldwide. There are currently some disruptions with shipping to the US due to the recent tariff changes. However, we will continue to find good products at good prices that can still be delivered there. If you are not sure, please do not hesitate to "Contact Us" before ordering to check availability and to make sure we can deliver to your geographical location.
How much is shipping?
Great news! Shipping is FREE on all orders, for all locations.
We provide free shipping on all Funki Buys orders, both domestic and international.
Please refer to our “Shipping Policy” for more information.
Where is my order confirmation?
Your order confirmation is automatically sent to your email address you provided when you place an order. If you haven’t received your order confirmation within 24 hours, please "Contact Us" just in case there’s a problem with your order.
Please also check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.
When will I be notified?
When will I be notified?
Order Confirmation
You will receive an order confirmation email immediately after placing an order with us. This will include your order number, and our contact information should you have any queries.
Shipping Confirmation
You will receive a shipping confirmation email once your order has shipped. This will include tracking information so you can monitor the progress of your delivery.
You will be notified that your package has shipped 8-10 days after your order date.
Shipping times are recorded in each products description area and in your order confirmation email and shipping confirmation email.
Should you have any questions please "Contact Us".
When will my order be sent out?
Orders are processed and sent out after 8-10 days from your order date.
Please check the products description area, your order confirmation email, and your shipping confirmation email for shipping times. For further information please refer to our “Shipping Policy”. Should you have any questions please "Contact Us"
When will my order arrive?
Orders take between 4-6 weeks for delivery. Shipping delivery times are specified in each products description area, on your order confirmation email and your shipping confirmation email. You can follow the progress of your order from our "Track Your Order Page". Feel free to "Contact Us" if your order hasn’t been delivered according to the expected timescale, and we will check your order status for you.
Can I alter my order?
Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.
How do I cancel my order?
There is only a short amount of time between when you place your order and when we start processing it. If you "Contact Us" straight away after we may be able to cancel your order before it’s processed. If not, we will dispatch your order and then you can return it to us if you wish upon receiving it.
Why has my order been canceled?
We typically only cancel orders if there’s a problem with stock, or if you’ve asked us to cancel. Please accept our apologies if your order is canceled because of a problem at our end. We will always try to offer an alternative product and process your refund in full, as quickly as possible.
Can I track my order?
Yes, you can! We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.
You can check these details from our Track Your Order Page. Track Your Order Here.
Returns
- Can I return an item?
- Can I exchange an item?
- My order has arrived, but it’s damaged or faulty. What can I do?
- Where is my refund?
Can I return an item?
Funki Buys has a no refund, no exchange policy. Thank you for your understanding.
For more information, please refer to our "Refund Policy."
Should your item be faulty or arrive in a defective or damaged state please "Contact Us" within 7 Days and include pictures showing the issue and we will assist your further.
Can I exchange an item?
Unfortunately, no, you cannot exchange an item. Funki Buys has a no refund, no exchange policy. For more information, please refer to our "Refund Policy."
My order has arrived, but it’s damaged or faulty. What can I do?
In the rare event that your order arrives defective or flawed, please take photos of the product in question along with the original packaging and tags and “Email Our Customer Service Team” with the details. We will respond within 48 hours.
Where is my refund?
In the event of a refund for order cancellation or in rare circumstances for faulty goods we will contact you via email to confirm your refund has been approved and processed. Please be aware that the bank can take up to 10 business days to return the funds to your account. If you do not receive the funds after this time or have any questions, please "Contact Us".
Notifications
- When will I be notified?
- When will my order be sent out?
When will I be notified?
When will I be notified?
Order Confirmation
You will receive an order confirmation email immediately after placing an order with us. This will include your order number, and our contact information should you have any queries.
Shipping Confirmation
You will receive a shipping confirmation email once your order has shipped. This will include tracking information so you can monitor the progress of your delivery.
You will be notified that your package has shipped 8-10 days after your order date.
Shipping times are recorded in each products description area and in your order confirmation email and shipping confirmation email.
Should you have any questions please "Contact Us".
When will my order be sent out?
For Orders with 1-2 weeks shipping -
Orders will be processed and sent out after 3-5 days from your order date.
For Orders with 4-6 weeks shipping -
Orders will be processed and sent out after 8-10 days from your order date.
For International orders with 4-6 weeks shipping -
Orders will be processed and sent out after 8-10 days from your order date.
Please check the products description area, your order confirmation email, and your shipping confirmation email for shipping times. For further information please refer to our “Shipping Policy”. Should you have any questions please "Contact Us"
