FAQ

Sure. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit our account registration page and follow the instructions on-screen. Create Your Account Here.

We provide free shipping on all Funki Buys store orders, both domestic and international.

Please refer to our Shipping Policy. 

We ship to most regions worldwide. Contact us if you need clarification for your area.

Yes, you can! We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online. 

You can check these details from our Track Your Order Page. Track Your Order Here.

You will receive an order confirmation email when you place an order with us.

This will include your order number and our contact information should you have any queries.

Or, you can contact us via our contact form or at sales@funkibuys.com.

You will receive a shipping confirmation email once your order has shipped.

This will include tracking information so you can monitor the progress of your delivery.

For orders with 1-2 weeks delivery, you will be notified after 3-5 days.

For orders with 4-6 weeks delivery, you will be notified after 8-10days.

Order processing time for US is 3-5 days. Your order will be sent out after this. Delivery will be between 1-2 weeks.

Order processing time for US is 8-10 days. Your order will be sent out after this. Delivery will be between 4-6 weeks.

Order processing time for International is 8-10 days. Your order will be sent out after this. Delivery will be between 4-7 weeks.

Please refer to our Shipping Policy. for shipping details.

Orders within the U.S. will be delivered within 1-2 weeks or 4-6 weeks, depending on the product. Delivery times are specified in each products description section. Orders for countries outside of the U.S. may take up to 2-7 weeks, depending on the shipping method. Feel free to contact us to check the expected delivery time for specific countries using our contact us page here. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status for you.

Your order confirmation is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at sales@funkibuys.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via sales@funkibuys.com, we may be able to cancel your order before it’s processed. If not, we’ll dispatch your order and then you can return it to us if you wish upon receiving it.

Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.

In the rare event that your order arrives defective or flawed, please take photos of the product in question and email our customer service team via sales@funkibuys.com with the details. We’ll respond within 48 hours. 

Unfortunately, no, you cannot exchange an item. Funki Buys has a no refund, no exchange policy. For more information, please refer to our Refund Policy.