We accept returns if your item arrives damaged, defective, or not as described.

We do not accept returns for:

- Change of mind

- Incorrect sizing (please check the sizing chart carefully before ordering)

- Buyer’s remorse or wrong color choices

If your item is eligible for return, you must contact us within:

7 days of delivery (USA & Australia)

10 days of delivery (International orders)

Please include the following:

- Your order number

- A brief explanation of the issue

- Clear photos showing the problem

- Photos of the item, original packaging, and tags

We'll review your request and respond within 1–2 business days.

If approved, we may offer a refund, or store credit depending on the situation.

You don’t need to return the item immediately — just make sure to contact us within the timeframe.

⚖️ Australian customers: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

🇪🇺 EU customers: If you’re located in the European Union, you may have the right to withdraw from your purchase within 14 days of delivery under EU consumer protection laws, except for non-returnable items (e.g., personalised goods).

📩 To exercise this right or for any questions regarding your consumer rights, please contact us.

👉 For full details, please read our Refund & Return Policy

Frequently Asked Questions